Privacy Policy

Effective date: 15/01/2026

FleetInSync ("we", "our", "us") provides a fleet management platform for agencies, fleet owners, and drivers. This Privacy Policy explains how we collect, use, share, and protect personal information, especially driver data used by agencies to validate and identify drivers as legitimate users of the platform.

Information We Collect

Account details: name, mobile number, and email address.
Driver verification data: license number, government ID details, address, and profile photo if provided.
Agency and vehicle data: agency name, vehicle details, trip assignments, and operational records.
Usage data: app interactions, feature usage, and support requests.
Device data: device identifiers, OS version, app version, and IP address.
Location data: only when trip tracking is enabled by the agency or driver for operations and safety.

How We Use Information

To create and manage driver accounts and profiles.
To validate driver identity and verify eligibility for agency operations.
To manage trips, vehicle assignments, and operational workflows.
To provide support, respond to queries, and troubleshoot issues.
To improve platform performance, safety, and compliance.

Sharing of Information

With agency managers and fleet owners who invited the driver and manage operations.
With service providers for storage/CDN (file uploads), email/OTP delivery, analytics, and customer support.
With legal or regulatory authorities when required by law.
We do not sell personal information to third parties.

Data Retention

We retain personal information for as long as the account is active or as needed for operational, legal, and compliance purposes. Drivers may request account deletion by contacting us, subject to agency and regulatory requirements. To delete an account, email support@fleetinsync.com with the subject line "Delete Account" and the registered mobile number; we will respond within 7 business days.

Security

We implement technical and organizational measures to protect data, including access controls and encryption in transit where applicable. No system can be 100% secure, so we encourage users to keep their credentials confidential.

Your Choices

Access and update profile information in the app.
We request permission before accessing location, camera, or storage.
Control permissions such as location, camera, and storage through device settings.
Request deletion or correction of data by contacting support.

Children's Privacy

FleetInSync is intended for users who are 18 years or older. We do not knowingly collect data from minors.

Updates to This Policy

We may update this Privacy Policy from time to time. The effective date at the top will reflect the latest version.

Contact Us

For questions or requests about this policy, contact support@fleetinsync.com. Company entity: FleetInSync.